Privacy Policy

Last updated: January 15, 2025.

This Privacy Policy outlines how Elante Design Studio ("we," "us," "our") collects, uses, and discloses your personal information when you use our services, make purchases from our website (the "Site"), or interact with us in any way (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the users of the Services, including customers, website visitors, or individuals whose information is collected under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing and using the Services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please refrain from using the Services.

Changes to This Privacy Policy

We may periodically update this Privacy Policy, reflecting changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and comply with applicable legal requirements.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected personal information about you from various sources over the past 12 months. The information we collect and use depends on your interactions with us.

In addition to the specific uses outlined below, we may use your information for communication, service provision, compliance with legal obligations, enforcement of terms of service, and to protect our Services, our rights, and the rights of users and others.

What Personal Information We Collect

We collect personal information through various means, including:

Information You Directly Submit:

Information you provide directly through our Services may include:

Basic contact details such as name, address, phone number, and email.
Order information, including billing and shipping details, payment confirmations, email, and phone number.
Account information such as username, password, and security questions.
Shopping information, like items viewed, cart contents, and wishlists.
Customer support information shared in communications with us.

Some Service features may require specific information from you. You have the option not to provide this information, but it may limit your access to certain features.

Information We Collect Through Cookies:
We automatically collect certain information about your interactions with the Services (referred to as "Usage Data") using technologies like cookies, pixels, and similar methods. Usage Data may include:

How you access and use our Site and your account.
Device information, browser information, network connection details, IP address, and interaction history.

Information We Obtain from Third Parties:
We may obtain information from third parties, including vendors and service providers who collect information on our behalf. These third parties may include:

Companies supporting our Site and Services.
Payment processors collecting payment information for order processing.
Third parties tracking online interactions via pixels, web beacons, and cookies.

Any information obtained from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy or policies of third parties.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing products and services, including processing payments, fulfilling orders, and managing your account.
Marketing and advertising, such as sending promotional communications and displaying advertisements.
Security and fraud prevention, including investigating fraudulent or malicious activity.
Customer support and service improvement.
Complying with legal obligations and protecting our rights.

Cookies

We use Cookies on our Site to enhance your experience. Cookies improve our Site, Services, and analytics, helping us understand user interactions.

Most browsers accept Cookies by default, but you can configure your settings to block or remove them. Note that blocking Cookies may affect your user experience and Service functionality.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Disclosure scenarios include:

Vendors or third parties performing services on our behalf (e.g., IT management, payment processing, customer support).
Business and marketing partners, in accordance with their privacy notices.
With your consent, or when you direct us, to fulfill orders, process payments, or use social media widgets or logins.
Affiliates and within our corporate group.
In business transactions (e.g., mergers), to comply with legal obligations, or protect our rights and user rights.

Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information. These rights, which may not be absolute, include:

Right to access/know.
Right to delete.
Right to correct.
Right of portability.
Right to opt-out of sale or sharing for targeted advertising (if applicable).

To exercise these rights, use the options on our Site or contact us as detailed below. We do not discriminate for exercising these rights and may require identity verification.

Security and Retention

While we implement security measures, no method is perfect. Transmitting information to us may not be secure. Avoid sharing sensitive information via unsecured channels.

Retention of personal information depends on factors like account maintenance, legal obligations, dispute resolution, and contract enforcement.

Complaints

For complaints regarding personal information processing, please contact us using the details below. If you are unsatisfied with our response, you may appeal to your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States. It may also be accessed by staff and service providers in these locations.

Contact

For questions, privacy concerns, or to exercise your rights, contact us at:

Elante Design Studio
Plot No. 94, Mazeed Road, Prashant Nagar, Vanasthalipuram, Hyderabad, Telangana, 500070
Phone: +91 6309111736
Email: elantedesignstudio@gmail.com