Shipping
Policy
Last updated: January 15, 2025
Welcome to Elante Design Studio, your destination for premium office and home furniture. We are committed to providing you with the best shopping experience, including reliable shipping services. This Shipping Policy explains how we handle the shipping of our products.
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Order Processing Time
Upon placing an order with Elante Design Studio, please allow us time to process it. Typically, we aim to process and ship orders within 1-3 business days. However, please note that this processing time may vary depending on factors such as product availability and order volume. We appreciate your patience as we work to ensure your order is prepared with care.
Note: Please carefully review the product description, as certain items in our collection are Made to order, typically requiring an additional 7-8 days (approx.) for production.
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Shipping Methods
We offer a range of shipping methods to cater to your needs. The shipping options available to you will be displayed during the checkout process. You can select the shipping method that best suits your requirements.
Shipping Costs
Shipping costs are calculated based on several factors, including the destination, the weight and dimensions of the products, and the selected shipping method. You will see the shipping cost for your order during the checkout process before making payment. We strive to provide competitive and fair shipping rates to ensure your satisfaction.
Shipping Destinations
Elante ships to various locations, and the available shipping destinations will be indicated during checkout. If you have any questions regarding shipping to a specific location, please contact our customer support team at elantedesignstudio@gmail.com for further assistance.
Estimated Delivery Times
Estimated delivery times vary depending on your location, the shipping method chosen, and other factors. During the checkout process, you will be provided with an estimated delivery window based on your shipping address and chosen shipping method. Please note that these estimates are provided by our shipping carriers and are subject to change due to unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your shipment. You can also track your order by logging into your Elante account.
Delivery
When your order arrives, please inspect it carefully for any visible damage before accepting the delivery. If you notice any damage to the packaging or products, please make a note of it on the delivery receipt or refuse the delivery if necessary. Notify us immediately at elantedesignstudio@gmail.com so that we can assist you with any issues.
Shipping Delays
While we make every effort to ensure timely delivery, please be aware that shipping delays may occur due to circumstances beyond our control, such as weather conditions, customs inspections, and other unforeseen events. In the event of a delay, we will do our best to keep you informed and provide updates on the status of your shipment.
Questions and Assistance
If you have any questions or need assistance with your order, shipping, or any other inquiries, please don't hesitate to contact our customer support team at elantedesignstudio@gmail.com. We are here to help and ensure your shopping experience with Elante Design Studio is exceptional.
Thank you for choosing Elante Design Studio. We look forward to serving you and providing you with premium office and home furniture to suit your needs and style.